Simple Pricing

$70/hour

Computers are already complicated enough, so pricing shouldn't be. That's why we charge a $70 per hour fee. No special taxes or extra fees. Give us a call, get your appointment scheduled, pay $70 per hour. It's simple. We can resolve most computer issues within one hour.

Repair a computer

Not booting up? Getting error messages? Popups won't let you get your work done? Whatever the problem may be, Sandstorm Technical Solutions has the fix.

On-site Repair Service

Diagnostic Testing and Troubleshooting

Find out what hardware and cabling you'd need to set up a network in your home or office.

A technician will:

Diagnose the computer to determine what is causing the problem.
Attempt to troubleshoot the problem if no additional hardware or software is required.

If additional hardware or software is required a technician will:

Advise on required hardware and take care of ordering it.*

*Advanced payment is required for any hardware orders and can not be refunded.

Data Recovery*

Sandstorm can recover data that was accidentally deleted and can also recover data off of a failing hard drive.

Data recovery service is not available on site, but we will still go down to your house and pick up the hard drive from you.**

A technician will:

Interview you to determine if you are looking to recover specific data so that we may do a better job on your data recovery.
Remove the hard drive to be serviced from your computer.
Transport the hard drive to Sandstorm HQ.
Recover all requested data onto DVD discs.
Deliver the hard drive and DVDs back to you at no extra charge.

*Base price covers first 4.7GB of recovered data. A $10 fee will be assessed for every 4.7GB of data recovered thereafter. Typical recoveries are 4.7GB or less.

**One standard trip fee will be assessed.

System Restore

Sometimes a computer is so far gone that the best solution is to perform a system restore and reset your computer to factory conditions.

A technician will:

Restore the computer to default factory conditions.
Start up the system and ensure that it is running properly.

Spyware and Virus Removal

Spyware and viruses can cause annoying popups to flood your screen, preventing you from getting any work done. These malicious programs can also steal any personal information you type into the computer. If your computer has become infected, Sandstorm Technical Services can help you.

A technician will:

Start scans and removal techniques to attempt to remove the spyware and viruses quickly.
Determine whether the virus can be removed quickly or must it be taken back to headquarters for advanced removal.

To thoroughly remove and ensure that the infection is cleaned, the computer could remain in the shop for up to five days. The computer will be redelivered at a scheduled time at no extra charge.

Internal or External Device/Drive/Card Installation

Need a piece of hardware replaced? We'll take care of you.

A technician will:

Connect the device to your desktop or laptop computer.
Install device software and update any drivers.
Configure the device to meet your needs.*
Ensure the device is working properly.

*Does not include adding the device to a network.

Essential Security Setup and Optimization

Every computer should have security software installed and updated in order to stay protected against viruses and spyware which can wreak havoc on your computer and also steal your important data.

A technician will:

Install any security software you have purchased.

Install top-rated free security software.

and

Remove unnecessary active applications.
Optimize computer performance.
Install critical updates and setup computer to automatically update Windows. (Requires internet connection).