Simple Pricing

Let us take the hassle off of your hands and set it up for you!

A technician will:

• Ensure proper connection of computer, monitor, and one printer.
• Start up the system and ensure that it is running properly.

Every computer should have security software installed and updated in order to stay protected against viruses and spyware which can wreak havoc on your computer and also steal your important data.

A technician will:

• Install any security software you have purchased.

or

• Install top-rated free security software.

and

• Remove unnecessary active applications.
• Optimize computer performance.
• Install critical updates and setup computer to automatically update Windows.

If your computer crashes and the system restore partition is damaged, it may cost you a lot of money to get it repaired. Let us create a restore disk for you so you will be covered if your restore partition is ever damaged.

A technician will:

• Provide you with CD or DVD media and create a restore disk using the operating system and manufacturer software.

A technician will:

• Connect any necessary cables.
• Properly configure network setup.
• Ensure that the computer is able to communicate with other devices and the Internet.

Data Recovery*

Price: $100

Sandstorm can recover data that was accidentally deleted and can also recover data off of a failing hard drive.

Data recovery service is not available on site, but we will still go down to your house and pick up the hard drive from you and then redeliver your hard drive and recovered data when we are finished.**

A technician will:

• Interview you to determine if you are looking to recover specific data so that we may do a better job on your data recovery.
• Remove the hard drive to be serviced from your computer.
• Transport the hard drive to Sandstorm HQ.
• Recover all requested data onto DVD discs.
• Deliver the hard drive and DVDs back to you at no extra charge.
• Help you load the recovered data onto your computer and explain what was recovered.

*Basic price covers first 4.7GB of recovered data. A $10 fee will be assessed for every 4.7GB of data recovered thereafter. Typical recoveries are 4.7GB or less.

Whether you want to transfer data from an old computer to a new computer or backup important data, we've got you covered!

A technician will:

• Connect two nearby computers and transfer data.

or

• Backup data onto DVD media.

It is recommended that you get your PC tuned and cleaned out once every three months. Regular maintenance will increase the longevity of your computer and keep it running fast.

A technician will:

• Open up the computer and blow out dust using compressed air.
• Wipe out any remaining dust with a cloth.
• Delete junk files and perform a disk cleanup.
• Remove active programs that slow down the PC.
• Begin disk defragmentation if it is needed.*

A memory upgrade provides the biggest bang for your buck. Having fast, high-capacity memory allows you to get more work done at higher speeds.

A technician will:

• Determine what kind of memory is compatible with your computer.
• Order the correct memory for you.*
• Remove any old, non-compatible memory and install the new memory.
• Ensure that the computer recognizes and is utilizing the new memory properly.

*We require advanced payment to order memory modules.

When it comes to gaming and high definition graphics, there is no better upgrade than a video card upgrade. Sandstorm Technical Services will work with you to determine the best video card for your needs, take care of ordering, and installing the video card.

A technician will:

• Determine your requirements for a video card.
• Research to find the best video cards for your computer, your needs, and price budget.
• Follow up to offer you choices and explain the benefits of the suggested video cards.
• Install your chosen video card.*
• Ensure that the computer recognizes the new video card and is utilizing the new video card properly.
• Download and install the latest driver for the new video card. (Requires internet connection.)
• Ensure that the updated video card driver is functioning properly.
• Attempt to troubleshoot if any problems arise.

*We require advanced payment to order video cards.

When it comes to gaming and high definition graphics, there is no better upgrade than a video card upgrade. Sandstorm Technical Services will install a video card that you have already purchased.

A technician will:

• Install your video card.
• Ensure that the computer recognizes the new video card and is utilizing the new video card properly.
• Download and install the latest driver for the new video card. (Requires internet connection.)
• Ensure that the updated video card driver is functioning properly.
• Attempt to troubleshoot if any problems arise.

Installing a second hard drive into your computer will allow you to quickly backup data onto a second hard drive and also increases your storage capacity.

A technician will:

• Determine what type of hard drive is compatible with your computer.
• Determine your needs and order the appropriate hard drive for you.*
• Install your chosen hard drive.
• Ensure that the computer recognizes the new hard drive and is utilizing the new hard drive properly.

*We require advanced payment to order any hardware.

Purchased a new external hard drive or printer and need help setting it up? Not a problem. Sandstorm is here to help.

A technician will:

• Connect the device to your desktop or laptop computer.
• Install device software and update any drivers.
• Configure the device to meet your needs.
• Ensure the device is working properly.

From word processing to audio software. We can help you get it installed and set up properly.

A technician will:

• Install software using optimized configurations.

Upgrading your operating system? Let us help your get your new operating system setup quickly. We'll make sure your installation is done correctly and safely. Our operating system installations come in three flavors.

• Full System Format Installation - With this type of installation, all traces of the old operating system and old data are deleted and replaced with a fresh copy of the new operating system. This is a great solution if you just want a fresh start!
• Upgrade Installation - We will remove the old operating system and replace it with the new operating system while keeping your data intact.
• Dual-Boot Installation - This type of installation keeps your old operating system and adds on the new one. You will be able to choose which operating system you'd like to boot into during startup. This is a good solution if you have software that will only work with your old operating system.

Just having general computer problems? Call the pros at Sandstorm to figure it out and get it fixed!

A technician will:

• Diagnose the computer to determine what is causing the problem.
• Troubleshoot the problem if no additional hardware or software is required.

If additional hardware or software is required a technician will:

• Advise on required hardware and take care of ordering it.*
• Install the new hardware, configure, and insure that it is operating correctly.

*Advanced payment is required for any hardware orders.

Sometimes a computer is so far gone that the best solution is to perform a system restore and reset your computer to factory conditions.

A technician will:

• Restore the computer to default factory conditions.
• Start up the system and ensure that it is running properly.

Spyware and Virus Removal

Price: $100

Spyware and viruses can cause annoying popups to flood your screen, preventing you from getting any work done. These malicious programs can also steal any personal information you type into the computer. If your computer has become infected, Sandstorm Technical Services can help you.

A technician will:

• Fill out a component intake form and transport your computer back to the shop for servicing.
• Remove all virus and spyware infections.
• Clean up your computer of clutter and tuneup the computer.
• Redeliver the computer to your home or business at no additional charge.

Find out what hardware and cabling you'd need to set up a network in your home or office.

A technician will:

• Survey your home to determine your networking needs.
• Inspect current computers and devices to determine if they are network ready.
• Recommend hardware required for networking.
• Estimate the cost of the required networking hardware.
• Order hardware needed for networking.*

A technician will:

• Connect cable connections between modem, router, and computer.
• Configure wireless network encryption and network password.
• Establish internet connection sharing of networked PCs.
• Establish folder and printer sharing of networked devices.

Add another device like a PC or printer onto an existing network.

A technician will:

• Connect any required cables.
• Configure any networked computers to communicate with the added device.

Is something causing your networking to not function properly? We'll help you get your network running at maximum speed.

A technician will:

• Diagnose the network to determine what is causing the problem.
• Troubleshoot the problem if no additional hardware or software is required.

Many wireless networks are running insecurely. This means they are not password protected or encrypted and anybody can login to your network. Insecure networks are at risk of slowdowns and data theft.

A technician will:

• Enable wireless protection and encryption on the network.
• Configure up to two computers to access the network.
• Teach you how to securely login new computers to the network.
• Advise on additional security services.

Availability varies. This fee is non-refundable.